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FAQs · Trust signals · 06

How does seller verification work?

Two verification paths on HFR: PayPal Verified, which is live now, and Stripe Identity, which is coming soon. Both are optional. Neither is required to buy or sell. Both attach a verification badge to a seller's profile that buyers use as part of their diligence at higher transaction values.

This FAQ explains what each verification actually confirms, what it doesn't, and how the data flows.

Why seller verification exists on HFR

The Registry is built around persistent, attributable accountability. Every rating and every issue tag accumulates on a specific seller's record — and stays there. That model only works if the record is actually attached to a real person or business.

Without any verification, an account is a username, an email, and a payment relationship. That's enough for most purposes on the platform. At high value — the $10,000+ pieces where a bad transaction has serious consequences — a buyer often wants stronger assurance that the seller they're dealing with is real, identifiable, and accountable beyond just the platform.

Verification exists to provide that assurance, without requiring HFR to hold sensitive identity documents itself.

Who has to verify?

No one. Verification is optional for every account type.

That said, it matters more in some contexts than others:

  • Buyers — never required. Nothing about buying on HFR involves verification.
  • Private sellers — optional. Worth doing if you plan to list pieces above roughly $10,000 — it's one of the more consequential signals on your profile at that tier.
  • Dealers — separate flow. Dealer verification involves business documentation (EIN or equivalent, business registration, physical address) reviewed by HFR directly, and produces the Verified Dealer badge. Dealers may also complete PayPal Verified for the individual behind the business; the two are independent.

If you never plan to list, or if your listings are consistently in lower price bands with buyers who are comfortable transacting on Trust Score alone, verification is a legitimate choice to skip.

PayPal Verified — the live method

A seller who connects their PayPal account to HFR gets the ✓ PayPal Verified badge. The full walkthrough — including exactly what's stored and what isn't — is in the dedicated PayPal Verified FAQ. The short version:

How to verify.

  1. Click Connect PayPal account in your account settings.
  2. Log into PayPal on PayPal's own site to authorize the connection — you never enter your PayPal password on HFR.
  3. You're returned to HFR. The badge is on your profile immediately.

The whole flow takes about thirty seconds, assuming your PayPal account is already active.

What PayPal Verified confirms.

  • You control a real, active PayPal account.
  • PayPal itself reports that account as verified.
  • The account is not brand-new, throwaway, or restricted.

What PayPal Verified doesn't confirm.

  • HFR has not directly verified your government ID or your physical identity. HFR trusts PayPal's account verification rather than duplicating it — and only receives a verified-or-not signal, not the detail behind PayPal's own check.
  • The name displayed on your HFR profile is not necessarily the legal name PayPal has on file. Your HFR username stays what other users see.
  • A PayPal Verified badge on its own does not eliminate transaction risk. Read the Buyer Protection FAQ for how verification interacts with everything else in the diligence process.

Why PayPal Verified is the right first verification for HFR.

The Registry only accepts PayPal for listing fees. Every active seller already has a PayPal account. Making PayPal Verified the primary verification path means most sellers can be verified in under a minute with zero friction, using an account they already have and already trust.

The tradeoff is that buyers see a badge that says “PayPal Verified” — they don't see the underlying detail behind PayPal's check on that account. For buyers who want stronger, more granular assurance, Stripe Identity will fill that gap.

Stripe Identity — coming soon

Stripe Identity will be HFR's second verification path, layered alongside PayPal Verified rather than replacing it. When it ships, sellers will have the option of one, both, or neither.

What Stripe Identity will add.

  • A direct government ID check (driver's license, passport, or state ID) matched against a live selfie taken in the verification flow.
  • Biometric confirmation that the person holding the ID is the person operating the HFR account.
  • A separate ✓ Identity Verified badge — displayed alongside, not instead of, PayPal Verified.

The intended use case is higher-value listings and buyers who want the strongest available assurance before wiring a significant amount. A seller who carries both the PayPal Verified and Identity Verified badges will have completed two independent verification paths — one confirming their PayPal account is real and PayPal-verified, one confirming their government ID matches a live biometric.

Data flow when it launches.

  • Stripe will hold the ID image, the selfie, the extracted data, and the biometric match.
  • HFR will receive: a verified-or-not boolean, the verified name, and a timestamp. Nothing else.

That data-minimization structure — Stripe holds the sensitive material, HFR holds only the badge signal — is the same design principle as PayPal Verified: HFR does not hold identity documents it doesn't need.

Timing. Stripe Identity will launch as a second verification path once the underlying integration is complete. There is no firm date. Sellers who verify via PayPal today do not need to re-verify when Stripe Identity ships — the two paths coexist.

What buyers should read on verification

At different transaction values, different verification standards apply. These are guidelines, not rules; judgment always applies.

  • Under $1,000 — verification is not typically insisted upon. A clean Accountability Record is usually sufficient. Look at the record before the payment method.
  • $1,000 to $5,000 — PayPal Verified is a positive signal but not required. Focus diligence on the Trust Score and issue-tag record.
  • $5,000 to $25,000 — most experienced buyers will look for PayPal Verified before proceeding, particularly with sellers they haven't worked with before. Once Stripe Identity ships, a seller carrying the ✓ Identity Verified badge as well is a stronger signal than either alone.
  • $25,000 and up — at this tier, insisting on PayPal Verified before wiring is standard practice today. Once Stripe Identity has launched, prefer sellers who carry both badges. For unverified sellers at this value, PayPal Goods & Services with the buyer-protection layer is not a substitute for verification — but it is a partial mitigant. See the Buyer Protection FAQ.

Verified Dealer — a separate signal

Verified Dealer is not the same as PayPal Verified or Stripe Identity. It is a business-level verification, not a personal identity verification.

A Verified Dealer badge means a professional seller has completed HFR's dealer application: submitted business documentation (EIN or state equivalent, business registration, physical address), had that documentation reviewed, and been approved as a dealer account. The badge signals that the seller is a real business, operating in the open, and accountable at a business-registration level.

Dealer accounts may also complete PayPal Verified and, when it launches, Stripe Identity — the individual behind the business is verified separately from the business itself.

Data and privacy

For PayPal Verified, the complete accounting of what each side sees:

HFR receives from PayPal:

  • Your PayPal email
  • A stable PayPal account identifier (payer ID)
  • Whether PayPal considers the account verified

HFR never receives: your PayPal password, bank or card details, PayPal balance, payment history, or any token that could move funds.

HFR displays on your profile: the ✓ PayPal Verified badge, if verified.

For Stripe Identity, when it launches, the accounting will be:

Stripe receives and holds: the ID image, the live selfie, the extracted data from the ID, the biometric match result.

HFR receives from Stripe: a verified-or-not boolean, the verified name, a session ID, a timestamp. No ID image. No selfie. No date of birth. No ID number. No address. No biometric data.

HFR displays on your profile: the ✓ Identity Verified badge, if verified.

In both cases, the design principle is the same: HFR does not hold identity documents it does not need. Sensitive data lives with the regulated identity provider. HFR holds the badge signal and the audit trail.

What verification does not do

Concretely, so there's no ambiguity:

  • Verification does not guarantee a transaction will go well. Read the Buyer Protection FAQ.
  • Verification does not compel the seller to ship or respond reliably. The Accountability Record does that work — HFR does not adjudicate individual transactions.
  • Verification does not replace the Trust Score or the Accountability Record. It supplements them.
  • Verification does not eliminate the need to use the right payment method for the transaction value. PayPal Verified is not the same as PayPal Goods & Services — the first is a seller-verification signal, the second is a payment protection layer. See the Payment FAQ.

Verification is one signal among several. On HFR, that signal is optional, is user-controlled, and is honest about what it does and doesn't confirm.

PayPal Verified is live now. Stripe Identity is coming soon. Both are optional, both are user-controlled, both display a badge on the seller's profile. HFR does not hold identity documents — the sensitive material lives with PayPal or Stripe. Verified Dealer is a separate business-level verification for professional sellers. Match the verification you look for to the transaction value: essential at $25,000+, a strong signal at $5,000+, optional below that.